Module PrestaShop Customer Reviews

Benefits for Merchants

• Tab "All comments" - This tab displays all comments in the store. There is an opportunity to implement search by columns and also manage comments.
• Tab "Products with comments" - This tab displays all products for which there is a comment. Also, there is the ability to search through the columns and there is an opportunity to go to the product page(in BackOffice) by clicking on the product name.

• There are two tabs: "All reviews" and "Products with reviews" Tab "All reviews" - This tab displays all reviews in-store. There is an opportunity to implement search by columns and also manage reviews.

• Tab "Products with reviews" - This tab displays all products for which there is a review in the store. Also, there is the ability to search through the columns and there is an opportunity to go to the product page(in BackOffice) by clicking on the product name.
• There are two tabs: "Сomplaints about comments" and "Сomplaints about reviews". Tab "Сomplaints about comments" - This tab displays all complaints about comments. There is also the ability to search through the columns and manage complaints.
• Tab "Сomplaints about reviews" - This tab displays all complaints about reviews. There is also the ability to search through the columns and manage complaints.

Features

• Enable or Disable comments - if disable comments then the tab "Comments" on the product page disappears.
• Enable or Disable moderate comments - if the moderation is turned on then the comments first go to moderation, but will only be visible to the author. And only after the moderation will be displayed on the site and visible to all visitors. If moderation is turned off then comments will be immediately displayed on the site.
• Enable or Disable Captcha for comments - enable/disable Google ReCAPTCHA Invisible when sending a comment.
• The number of comments per page - the number of comments that will be displayed on one page in the tab on the product page.
• Who can add a comment? - the setting determines who has the ability to leave comments on the site.
• Enable or Disable comments reply - enable/disable the ability to leave responses to comments. This function will be discussed in more detail below.
• Notification moderator about new complaint comment - enabling/disabling the moderator notification of a new comment.
• Select a moderator comment - select a comment moderator from a store employee's.
• List of complaint templates - list of templates for complaints that users can leave to comment. When you add, the complaints templates are added to the left list and they are not active. After moving the complaint template to the right list, it becomes active and will be available for selection by users.
• Enable or Disable display rating on the search and product list page - enabling/disabling the display of the product rating on the search page and pages where there is a list of products.
• Enable or Disable display rating on the product page - enabling/disabling the display of the product rating on the product page.
• Google Invisible reCAPTCHA
• Site key - Site key for Google Invisible reCAPTCHA API. To use Google Invisible reCAPTCHA, you need to sign up for an API key pair. Please refer the link: https://developers.google.com/recaptcha/docs/versions
• Secret key - Secret key for Google Invisible reCAPTCHA API.

Benefits for customers

• On the product page(Front Office) there are two tabs: "Reviews" and "Comments".
• Here you can see all the comments for the current product.
• Number of reviews for this product
• Button to go to the feedback submission form
• The drop-down list for sorting reviews: by date, by rating, by utility
• Link to the page with all comments of the author of this review.
• Button - mark this review helpful.
• Button - mark this response as a no useful.
• Submit a review complaint.
• Comments
• The comment functionality is the same as in the reviews except for one. In the comments, there is a button "Reply". The functionality of the comments is the same as in the reviews, except one. In committees, there is a button "Reply". When you click on it, a form for responding to the current comment appears. After that, this answer will go to moderation, if such a function is enabled or immediately displayed in the comment to which it refers. Nesting responses to comments are not. 

Installation

Support

We guarantee the operation of the module with a standard template. ** If you need help in customization or fix, please contact us for pricing information.